FAQ

Will this fit my shower?

Yes — Rivela uses the universal 1/2" thread, so it fits virtually every standard wall-mounted and handheld shower arm. Install takes about two minutes by hand. No tools, no plumber.

How does it actually soften the water?

Inside is a multi-stage filter cartridge that reduces chlorine, heavy metals, sediment and scale-causing minerals before the water reaches your hair and skin — while a precision micro-jet plate boosts pressure at the same time.

How long does the filter last?

Most households replace the cartridge every 60–90 days, depending on water hardness and usage. Replacement filters and a subscribe-and-save option are available so you never run out.

When will my order arrive?

Orders are processed within 1–2 business days. Delivery typically takes 7–12 business days as we ship from partner fulfillment centers to keep prices fair. You’ll get a tracking link by email the moment it ships.

What’s your return policy?

Every order is backed by our 30-day Softer-Hair Guarantee. If your hair and skin don’t feel different, contact us within 30 days for a full refund. If anything arrives damaged or wrong, we’ll replace it free.

Does it really increase water pressure?

Yes. The micro-jet plate increases water velocity, so the spray feels noticeably stronger — even on weaker plumbing — while using less water overall.

Is it safe for colored or treated hair?

Absolutely. Because Rivela filters out the chlorine and minerals that strip and fade hair, many people find it’s gentler on color than their old showerhead.

Which finish should I choose?

Chrome, Matte Black and Brushed Gold perform identically — pick whichever matches your bathroom.